Shipping Policy for Julie & Juhi
At Julie & Juhi, we are committed to delivering your orders safely and promptly. Please review our shipping policy for detailed information on shipping timelines, costs, and procedures.
1. Shipping Destinations We currently ship across India. For international shipping requests, please contact us at shreefinejewels@gmail.com.
2. Shipping Timeframes
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- Order Processing: Orders are processed within 2-3 business days after confirmation.
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- Delivery Time: Delivery within metro cities takes 5-7 business days, while non-metro areas may take 7-10 business days.
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- Delays: Unforeseen circumstances like natural disasters, strikes, or logistical issues may impact delivery time.
3. Shipping Charges
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- Standard Shipping: Flat rate shipping fee of 150 INR for orders below 3,000 INR.
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- Free Shipping: Available on orders above 3,000 INR.
4. Order Tracking Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
5. Damaged or Lost Packages
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- Damaged Items: If you receive a damaged item, contact us within 48 hours with photos and order details.
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- Lost Packages: If your package hasn’t arrived within the expected timeframe, reach out to us for assistance.
6. Contact Us For shipping-related questions, contact us at:
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- Phone: +91 9856707172
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- Email: shreefinejewels@gmail.com
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- Factory Address: 4026/27, Bhandup Industrial Estate, Pannalal Compound, Bhandup (W), Mumbai-400078
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- Factory Outlet: 107, 77/79 Sutaria Bhavan, Dhanji Street, Mumbai-400002
By placing an order on our website, you agree to this Shipping Policy.